GENESYS FROM TELIA
We have the knowledge of the technology and the programming experience, but we also know that our customers need more than that. Telia's in-depth knowledge of how to maximize a contact center's potential combined with this technical expertise creates a partner that not only solves your problems, but helps you find the cause of your worries. We can assist in analyzing your company's contact center to give you a better understanding on not only how to solve your problems, but equally important where those problems might be. It is one thing to realise that a contact center is operating inefficiently, it is a completely different matter to actually find the root of the problem.
All these questions and more can have an answer.