Genesys Gold Partner

Telia offers your company the complete Genesys experience. Telia is your Genesys Gold Certified Partner in the Nordic countries that can assist your company with all your Genesys needs. We have more than 10 years of experience implementing Genesys solutions for a wide variety of customers, both large and small. Whether your contact center is in need of fine tuning an existing installation, implementing new channels, upgrading to a new version or starting from scratch with a completely new multi-site, multi-skilled and multi-channel system then we have the experience and the knowledge to bring your plans to fruition in the best possible way. We also offer various levels of Genesys training, as well as support that handles all your IT related support questions, from datanet and WAN/LAN to speech solutions and telephony hardware.

Genesys Gold Partnership is not an honorary title, but a professional certificate of competence and an acknowledged proof of skills, innovation and ability to deliver. Genesys measures this through implementation, delivery and support chain reviews, customer interviews, technical exams and much much more. Telia meets and surpasses all these exacting standards through our dedication to be your company's best contact center partner.

Telia helps your contact center be more effective through technology.